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Our Services
Structured cabling, business voice, managed IT and network security — designed, installed and supported by one accountable team.
Structured cabling & fiber optics
The physical layer decides how everything above it behaves. We install copper and fiber infrastructure that will still be supporting your business when the switches on top of it have been replaced twice.
- Cat5e, Cat6 and Cat6A horizontal cabling installed to TIA-568 and applicable NEC requirements
- Single-mode and multi-mode fiber backbones, riser and inter-building runs, fusion splicing and enclosure builds
- Server room and comms closet build-outs: racks, cable management, patch panels, grounding, UPS and PDU installation
- Certification testing on every link with Fluke-class testers, results supplied as PDF reports
- Port-to-outlet labelling, as-built floor plans and a written test summary at hand-over
- Moves, adds and changes for growing offices, plus decommissioning and abandoned-cable removal
Typical projects: new office fit-outs from 8 to 900 drops, warehouse and mezzanine coverage, clinic build-outs, retail refits and campus fiber links.
Business voice & VoIP telephony
Phone systems fail in public. We plan cutovers so your customers never hear the difference, then we stay on site the morning after go-live to catch the small things.
- Cloud PBX and hosted VoIP design, licensing and deployment for 5 to 500 extensions
- Number porting from legacy carriers, including PRI and analog line retirement
- Auto-attendants, ring groups, call queues, voicemail-to-email, business-hours routing and call recording
- Desk phone provisioning, headset supply, softphone and mobile app rollout with user training
- E911 address registration and emergency-call routing configuration
- Quality-of-service configuration on your network so voice traffic is prioritised correctly
- Analog gateway support for fax lines, elevator phones, door entry and alarm circuits
Typical projects: weekend cutovers for professional offices, multi-site call routing for clinics, and warehouse paging and overhead integration.
Managed IT & support desk
A flat monthly rate covering the routine work that keeps a small business out of trouble — with a real person answering the phone in Austin.
- 24/7 monitoring of servers, switches, firewalls, access points and internet circuits with alerting
- Operating system and third-party patch management on a tested schedule
- Backup configuration and, crucially, monthly restore verification — a backup nobody has restored is a rumour
- Unlimited remote helpdesk during business hours, with on-site visits per your plan
- Employee onboarding and offboarding: accounts, licences, devices and access revocation
- Microsoft 365 and Google Workspace administration, mailbox security and MFA enforcement
- Asset register, licence tracking and hardware end-of-life planning for budget forecasting
- A monthly written report in plain English: what broke, what we fixed, what needs your decision
Network security & wireless
Segmentation, sensible defaults and coverage you can measure. We design wireless from a survey, not from a guess about square footage.
- Next-generation firewall supply, configuration, rule review and firmware maintenance
- VLAN segmentation separating staff, guest, payment, clinical and IoT devices
- Predictive and on-site Wi-Fi surveys with heat maps, then validation surveys after installation
- Enterprise access point deployment for offices, warehouses, clinics and outdoor yards
- Secure remote access for hybrid staff, with multi-factor authentication
- Content filtering, intrusion prevention and centralised logging
- Camera and access-control cabling and network integration
- Annual configuration review with a written findings list and prioritised remediation plan
Not sure which service you need?
Describe the problem rather than the solution — we will tell you what it usually takes to fix it and roughly what it costs.